About Us | Our Mission:

At Live Agent we are driven by our commitment to provide our customers with high performance, high calibre & cost effective contact services.

We aim to provide immediate and cost-effective access to a highly skilled, knowledgeable and flexible UK based workforce. We will help businesses overcome the challenges of location, recruitment, staff retention, knowledge and flexibility, whilst remaining cost efficient and providing optimal contact with their customers.

The proven alternative for quality contact services
"It's all about improving the quality of your
customer contact whilst reducing staff overheads."

Our on demand contact centre solution does not require bricks-and-mortar levels of investment to grow and meet our customers' changing expectations. We have the ability to deliver niche or specialist knowledge, 'local' accents if necessary, as well as technical or language skills. Finally, our live agents appreciate 'information is power', so whether it's call handling, telemarketing, telesales, sales leads generation or data cleansing, we always keep every client fully informed of our progress 24/7, along with securely maintaining their valuable customer data.